3 Steps to Empathetic and Effective Leadership

How do you jump from managing to empathetic leadership? Valorie Tate, CEO of Sustain Beauty Co, shares her advice.
How do you jump from managing to empathetic leadership? Valorie Tate, CEO of Sustain Beauty Co, shares her advice.
By Kateryna Kovarzh from Adobe Stock

Beauty is in the grip of a recruitment and retention crisis. As new talent proves ever hard to attract, and experienced stylists are choosing self-employment or deserting to other industries, a new urgency is coalescing around how we organize our teams. The classic managerial approach of focusing on tasks, not people; dictating actions rather than coaching; and looking to short-term goals rather than long-term strategies doesn’t work in an industry where individuality is part of the DNA. It certainly doesn’t work when a business leader wants to drive change. The latest research is increasingly focusing on empathetic leadership, where thought leaders claim results in team stability and growth. It’s a key tenant of sustainability, your team and your business. But how do you jump from managing to empathetic leadership? Here, Valorie Tate, CEO of Sustain Beauty Co, shares three steps to take.

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