The experience you offer a client during a service plays a large role in whether they will decide to return as a repeat client.
There's many ways you can offer a stand-out service to a client, but this week, there's one aspect that Nailpro is interested in: education.
Nail technicians that offer educational opportunities for their clients allow both tech and client to be on the same page about why a service will turn out the way it does, how a product works, how often a service or product should be offered/used and more. Whether this is talking through a service or product with a client or offering additional opportunities to learn about their nails/nail health, the nuggets of education that a tech offers a client can be a great way to keep a client in your chair and develop a meaningful and lasting relationship, showing your client you care about their well-being.
So, with all that in mind, Nailpro asked its followers if they provide education about the products and services they offer at their salon. You can see the results of the poll below.
Stay tuned for more weekly polls every Tuesday, and make sure you cast your vote on our website or in our Instagram stories (@nailpromagazine).
