Refunds: If you feel that a Nailpro Nail Institute Online class did not meet your
expectations, you may request a full refund of your registration fee.
* The refund must be requested within 30 days of taking the class.
* If your certificate has already been mailed to you, we will ask you to return the certificate before processing your refund.
* To request a refund, call 800/442-5667 or 818/782-7328 or email amenendez@creativeage.com.

Please don't hesitate to ask Nailpro's customer service department to answer your questions or resolve your problems. No answer? If you feel that we have not been responsive or resolved your problem, please contact the circulation director, Barbara Shepherd, or our vice president, Mindy Rosiejka.

Contact List:
Nailpro Education Director
NANCY KING
nking@creativeage.com.

Corporate Customer Service Manager
APRIL MENENDEZ
amenendez@creativeage.com.

Circulation Director
BARBARA SHEPHERD
bshepherd@creativeage.com.

Vice President/COO
MINDY ROSIEJKA
mrosiejka@creativeage.com.

NAILPRO
7628 Densmore Avenue
Van Nuys, CA 91406-2042
800/442-5667 or 818/782-7328
Fax 818/782-2913
Hours: Monday - Friday, 8a.m. - 5p.m. Pacific time.