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NAILPRO-file Featuring: GLOSS Nail Studio!
If there was one piece of advice that you could pass along to another salon owner, what would it be?
When our clients leave our salon, there's always one thing they say: "I always thought gels and acrylics were painful and very damaging for my nails." It was a complete shock for me to hear how many clients had received painful manicures before. Rough filing, dull instruments, forceful cuticle pushing and gel removal; these are all things that clients are afraid of. In order to gain repeat clients, it's important to constantly stay on top of the skills of your staff and make an effort to help them grow. A narrow margin and high turnover isn't always best. As manicurists, we are also "nail artists," and as such we should have pride in our creative, cutting-edge work, and always strive to improve our skills to our clients' satisfaction.
Anything else you'd like to add?
Don't be afraid to try new ideas and products! Learn to take compliments and criticism with grace! And most of all, have faith in yourself. Clients can sense if a nail tech doubts themselves and it can make them uncomfortable. If a client is comfortable and having fun, that is what they will leave remembering and not that a line was crooked.
You can find GLOSS Nail Studio on the web:
Facebook: Gloss Nail Studio LLC
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